FAQ

  • Q When was the company founded, and what is its core business?

    A Established in 1999, we specialize in designing and manufacturing 4-wheel electric vehicles, including golf carts, shuttle vehicles, electric trucks, and custom solutions. With 25+ years of expertise, our products are exported to 100+ countries worldwide.
  • Q What is your production capacity?

    A Our 30,000-square-meter workshop houses 3 assembly lines, delivering a monthly output of 1,500 units. Production scales flexibly to meet fluctuating order volumes while ensuring timely delivery.
  • Q What product lines do you offer? Do you support customization?

    A Our standard portfolio includes electric golf carts, sightseeing bus cars and utility trucks. We also provide tailored solutions for specialized applications, covering design, functionality, and scenario-specific adaptations.
  • Q How do you guarantee product quality?

    A Our triple-layered approach:
              A dedicated 16-member QC team monitors every production stage.
              Precision equipment (e.g., Rockwell hardness testers, life testers) validates components.
              Strict ISO 9001/14001 compliance with 100% inspection of critical parts.
  • Q Are your products internationally certified?

    A Yes. We hold ISO 9001 (2003), ISO 14001 (2010), and WMI Code (2006) certifications. Our vehicles meet CE (EU), DOT (US), and other regional standards for seamless global market access.
  • Q What is the strength of your R&D team?

    A Our 90-engineer R&D department drives innovation in electric drivetrains and lightweight design. We launch new models annually, with patented technologies in battery efficiency, smart controls, and terrain adaptability.
  • Q Do you have international export experience? How do you comply with diverse regulations?

    A We serve clients in 100+ countries. Our global team manages certifications (EPA, E-Mark), localization adaptations, and multilingual support. OEM/ODM collaborations are welcome.
  • Q What post-purchase services do you provide?

    A Comprehensive support includes:

    · 1-year warranty on core components
    · Global spare parts network for fast replenishment
    · 24/7 remote technical assistance
    · On-site engineer training programs
  • Q How can I request a product catalog and quote?

    A Submit your requirements via the "Contact Sales" form. Our team will recommend solutions based on your scenario (e.g., resorts, airports, industrial parks) and provide a tailored quote within 24 hours.
  • Q Do you offer financing or installment plans?

    A We partner with international financial institutions to provide flexible payment options for bulk orders. Contact our business team for customized terms.
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 export@eg-ev.com
 +86-512-65960031
 No.8, Xinqing East Road, Suzhou Industrial Park, Suzhou, Jiangsu, China
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